Vision, Mission & Organizational Statements


We will provide modern and advanced services.


We serve with excellence, make bad situations better, and prevent fires and injuries while being fiscally responsible.


  • Respond to calls safely and efficiently.
  • Maintain a high level of job proficiency.
  • Maintain a high level of mental and physical fitness.
  • Communicate effectively.


  • We are professionals.
  • People trust us to serve them.
  • We are always on stage.
  • We will make our actions applaudable.

Risk Statement

  • We respond to emergencies believing we can make a bad situation better.
  • We will not make a bad situation worse by risking our lives to protect lives and/or property that are manifestly lost.
  • With calculated consideration, we will jeopardize our safety to protect savable property.
  • If necessary, we will risk our lives to protect the lives of fellow human beings.


  • Trustworthiness
  • Candor
  • Flexibility
  • Resilience
  • Integrity
  • Responsibility
  • Loyalty
  • Humility
  • Self-Discipline
  • Compassion


  • Strive for excellence.
  • Be personally responsible.
  • Obey the law; follow appropriate directives.
  • Protect the public at all times.
  • Provide customer-oriented services.
  • Promote Redmond Fire & Rescue at all times.
  • Reflect a positive image for the organization.
  • Work competently, utilizing experience and knowledge.
  • Create good order within the department.
  • Stay informed and communicate.
  • Use good judgment and promote safety at all times.
  • Protect your co-worker’s well-being.
  • Protect, care for, and respect fire district equipment and property.
  • Maintain a high level of job proficiency.
  • Maintain a high level of mental and physical fitness.
  • Be organized, and use time wisely.
  • Help each other succeed.
  • Treat co-workers equitably, consistently, and with respect.
  • Assist in problem-solving.
  • Be proactive.
  • Be bold decision-makers.
  • Carry out decisions in a positive manner.
  • Document all pertinent and/or unusual incidents.

Officer's Additional Expectations

  • Be mentors and trainers; recognize good performance.
  • Be personal advocates for organizational decisions.
  • Meet regularly with personnel to inform, address rumors with facts, and listen.
  • Be positive, effective leaders, leading by example and embodying follower-ship.
  • Review special or unusual incidents with personnel.
  • Empower members, assist when needed, take charge when appropriate, and manage.
  • Participate and strive for consensus.
  • Be strong incident commanders.

Chief Officer's Additional Expectations

  • Be involved in the community.
  • Relate effectively with the Board of Directors.
  • Create alliances and partnerships in the public and private sectors.
  • Seek creative alternatives to the way we do business.
  • Develop self, while assisting in the development of staff.